At Dibesity, we are committed to delivering your products as efficiently as possible. We work with reputable carriers across the USA and Europe, and we take pride in providing a smooth delivery experience. However, unexpected circumstances may impact delivery schedules, and we want to ensure you have all the information you need about our shipping policies.
Order Processing:
Orders are typically processed within 1-2 business days. Once your order has been prepared for shipment, you will receive a confirmation email that includes tracking information so you can monitor your package’s journey. Please note that order processing times may vary during peak seasons or holiday periods, which may result in minor delays.
Shipping Carrier:
To ensure a broad coverage and reliable delivery, we use a variety of trusted shipping carriers, including USPS, UPS, and FedEx. Carrier selection is based on factors such as shipping destination, package weight, and delivery speed.
Shipping Rates:
Shipping rates are determined based on the weight and dimensions of your order, as well as the shipping destination. These rates are calculated at checkout, allowing you to view the estimated cost before completing your purchase. Please be aware that final shipping charges may vary slightly depending on carrier surcharges or adjustments.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible. However, please understand that claims involving lost or damaged packages may take time to process, as they are subject to the policies and procedures of each individual carrier. While we are committed to assisting you, our liability is limited to working with the carrier to facilitate a resolution.
Shipping to Europe:
For shipments to Europe, we partner with well-established carriers to ensure reliable service. While we make every effort to expedite processing and minimize delays, certain circumstances, such as customs clearance, local postal handling, and seasonal demand, may extend delivery times. Customs procedures vary by country, and additional clearance time may be required. We are not responsible for any customs fees, taxes, or additional delays caused by customs.
Shipping to the USA:
For customers within the USA, we strive to maintain prompt and efficient deliveries through domestic carriers. Despite our best efforts, external factors like severe weather, regional supply chain disruptions, or high-volume periods may cause delays. While we cannot control these situations, we will do our utmost to keep you informed.
Please Note:
Delivery times may be affected by factors such as holidays, weather disruptions, customs processing, or other unforeseen delays.
Dibesity is not responsible for any customs charges, fees, or taxes that may apply to shipments outside the USA.
For the most accurate information about your order’s shipping status, we encourage you to track your package through the link provided in your shipping confirmation email.
For any further information about our Shipping Policies Contact us at contact@dibesityllc.com