Terms and Conditions

 

Last updated: 24/11/2024

1. Introduction:

Welcome to DibesityLLC.com. This website, operated by Dibesity LLC, provides users access to Dibesity’s products. By accessing or purchasing through our site, you agree to abide by these Terms and Conditions and our Privacy Policy. Please review each section thoroughly before use.

2. Eligibility:

• To make purchases on our website, you must be at least 18 or have explicit parental or guardian consent. By placing an order, you confirm eligibility and agree to provide accurate information.

3. Product Descriptions, Variations, and Availability:

We aim to provide detailed and accurate product descriptions and images on DibesityLLC.com. However, actual product appearances may differ slightly due to variations in image quality and individual screen settings. Product availability may change without notice. We reserve the right to discontinue or modify any product at any time.

4. Pricing, Payment, and Security:

Prices are listed in USD, and we may update them as needed without prior notice. Accepted payment methods appear at checkout and may include major credit cards, debit cards, and third-party processors. By placing an order, you agree to provide valid and accurate payment details, and any fraudulent use of payment methods may lead to cancellation and account restriction.

4.1 Taxes and International Duties:

Sales tax and VAT are calculated at checkout. International customers may be subject to customs fees, duties, or additional charges upon delivery, which are the buyer's responsibility. Dibesity LLC is not liable for these charges, and we encourage international buyers to check applicable local regulations before ordering.

5. Order Processing and Confirmation:

Once an order is placed, you will receive an email confirmation. This confirmation acknowledges receipt of your order but does not guarantee acceptance. Dibesity LLC reserves the right to review and cancel orders in cases of pricing errors, stock shortages, or suspicious activity. Cancellations are communicated by email, and refunds for canceled orders are processed promptly.

6. Shipping and Delivery

6.1 Shipping Methods and Costs:

To ensure broad coverage and reliable delivery, we use trusted shipping carriers, including USPS, UPS, and FedEx. Shipping options, costs, and estimated delivery times are shown at checkout based on the chosen shipping method. Rates are calculated based on the weight and dimensions of your order and may vary due to carrier surcharges or adjustments. Final shipping costs can be viewed during the checkout process.

6.2 Order Tracking:

A tracking number is provided once an order ship, which may take up to 48 hours to reflect in the carrier’s system. For the most accurate information about your order’s shipping status, we encourage you to track your package through the link provided in your shipping confirmation email.

6.3 Shipping to Europe:

For shipments to Europe, we partner with well-established carriers to ensure reliable service. While we make every effort to expedite processing and minimize delays, certain circumstances, such as customs clearance, local postal handling, and seasonal demand, may extend delivery times. Customs procedures vary by country, and additional clearance time may be required. Dibesity LLC is not responsible for any customs fees, taxes, or additional delays caused by customs.

6.4 Shipping to the USA:

For customers within the USA, we strive to maintain prompt and efficient deliveries through domestic carriers. Despite our best efforts, external factors like severe weather, regional supply chain disruptions, or high-volume periods may cause delays. While we cannot control these situations, we will do our utmost to keep you informed.

6.5 Lost or Damaged Shipments:

If an order is lost or arrives damaged, please contact Dibesity LLC within 7 days of the estimated delivery date or receipt. We will work with the carrier to resolve any issues as quickly as possible. Claims involving lost or damaged packages are subject to the policies and procedures of each individual carrier, and while we are committed to assisting you, our liability is limited to working with the carrier to facilitate a resolution.

Please Note:

• • Delivery times may be affected by factors such as holidays, weather disruptions, customs processing, or other unforeseen delays.
  • Dibesity LLC is not responsible for any customs charges, fees, or taxes that may apply to shipments outside the USA.
  • We recommend reviewing local regulations before placing an order outside the United States.

7. Returns, Refunds, and Exchanges

Refunds are not available for consumable products.

7.1 Return Policy for Consumable Products:

For health, safety, and quality reasons, Dibesity LLC does not accept returns for consumable products. If an item arrives damaged, defective, or incorrect, please contact us within 7 days at support@dibesityllc.com with your order number, photos, and details of the issue. Approved claims may qualify for a refund or replacement.

7.2 Refunds and Processing:

Refunds for Consumable Products are not accepted, Hence no Refunds are accepted.

7.3 Exchanges:

Exchanges are permitted only for defective or incorrect products. Contact us within 7 days of delivery for assistance with a replacement.

8. Intellectual Property Rights:

All content on DibesityLLC.com, including text, graphics, logos, images, and trademarks, belongs to Dibesity LLC and is protected by intellectual property laws. Unauthorized use of this content is prohibited and may result in legal action.

9. Disclaimer of Warranties:

• Dibesity LLC provides its products "as-is" without warranties of any kind. We do not guarantee that our products will meet specific purposes, reliability, or compatibility with other items.
• Limitation of Liability:
  
  Dibesity LLC is not liable for any indirect, incidental, or consequential damages arising from using our products or website. Our liability is limited to the amount paid for the product in question.
• User Accounts:
  
  Users may register accounts to expedite checkout and view order history. Account holders are responsible for securing their login credentials. Dibesity LLC reserves the right to suspend or terminate accounts for fraudulent, abusive, or non-compliant behavior.
• Promotions and Discounts:
  
  Promotions may include terms such as expiration dates, minimum purchase requirements, or usage limits (e.g., one-time use per customer). Promotions may not be combined with other offers unless explicitly stated. We reserve the right to modify or cancel any promotion without notice. Attempts to misuse promotions may lead to cancellation or account suspension.
• Affiliate Links and External Sites:
  
  We may link to third-party websites or resources for customer convenience. Dibesity LLC does not control or endorse these external sites and is not responsible for their content, policies, or practices. Accessing external sites linked from DibesityLLC.com is at your own risk, and we advise reviewing their policies.

10. Termination of Use and Account Suspension:

Dibesity LLC reserves the right to suspend or terminate access for users who violate these Terms, engage in fraudulent behavior, or misuse our site or services. Account termination notifications will be sent via email, and pending orders may be canceled. Dibesity LLC retains the right to seek damages for unauthorized actions or policy violations.

• Changes to Terms and Conditions:
  
  Dibesity LLC reserves the right to update these Terms and Conditions at any time. Changes are effective immediately upon posting on our website. Continued use of DibesityLLC.com constitutes acceptance of modified terms.

11. Contact Information:

For any questions, support requests, or feedback, please contact us at contact@dibesityllc.com, or visit our Contact page.